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ResponseNow Medical Alert System Review

Last Updated: April 6, 2022

Key Takeaways

  • ResponseNow offers medical alert systems with an affordable monthly monitoring plan and a lifetime price guarantee that promises no rate increases for as long as you use the system.
  • ResponseNow also requires no equipment fees, but you may be charged a one-time activation fee.
  • There are no long-term contracts to sign.
  • The company offers three devices—two mobile units and an at-home device.
  • Fall detection and GPS technology come standard in the Belle+ standard unit.
  • ResponseNow does not offer a caregiver online portal or mobile app.
  • The at-home system has a 500-foot range and no voice extension system, which may be suitable for smaller homes but not for larger ones.

If you are looking for a good, basic medical alert system, you can’t go wrong with ResponseNow.

ResponseNow is worth a look.

There are dozens of medical alert systems on the market today, and for good reason, as the demand for such devices is high. Why? According to Gareth Mahon, CEO of The Care Side, a home care and nursing service for the elderly and disabled in Australia, “They offer peace of mind when the caregiver can’t be monitoring their loved one personally 24/7.”

But how do you know which type of device or brand is the best fit for your loved one’s needs?

Our expert Aging in Place team conducted an in-depth medical alert system review on a newer brand—ResponseNow. Here’s what we found.

In The Home

See Packages

A traditional console-and-pendant medical alert system for in and around the house.

A mobile alert pendant for use both inside and outside the home wherever there is cellular coverage.

ResponseNow’s newest device–an upgraded version of the Belle device, plus fall detection and device tracking.

System Types In The Home Belle Belle+
Best for Seniors who only want protection within the home or who don’t leave the home unattended More active seniors who want coverage both at home and outside the home More active seniors who want coverage both at home and outside the home

Seniors who are prone to falling, wandering, or getting lost
Monitoring hours 24/7 24/7 24/7
Connectivity Requires landline Works off AT&T cellular network Works off AT&T cellular network
Pendant or necklace Choice of necklace or wristband Necklace only Necklace only
Water resistant Yes Yes Yes
Battery life Electrical base unit has 24-hour backup battery 30 days on single 3-hour charge

Notification from ResponseNow when battery drops below 20% reminds users that device needs to be charged
5 days on a single 3-hour charge

Notification from ResponseNow when battery drops below 20% reminds users that device needs to be charged
Coverage area/range Base unit has 500-foot range in and around home Anywhere in U.S. within AT&T cellular network Anywhere in U.S. within AT&T cellular network
GPS/Device tracking No Yes Yes
Fall detection Available as add-on for additional $11.95 per month N/A Yes, included

Designated family members and caregivers of seniors who have the Belle+ can locate their loved one’s device by texting “Find [loved one’s name]” to a designated number.

System Types In The Home Belle Belle+
Cost $29.95 per month
$83.85 quarterly
$299.40 annually
$39.95 per month
$113.85 quarterly
$419.40/annually
$49.95 per month
$143.80 quarterly
$539.40 annually
Activation Fee $0 $35, may be waived $35, may be waived
Equipment Fee $0 $0 $0
Shipping $14.95 (free with quarterly and annual plans) $14.95 (free with quarterly and annual plans) $14.95 (free with quarterly and annual plans)

Optional add-ons and their costs:

System Types Belle Belle+ In The Home
Lockbox $3.95 per month (free with annual plans) $3.95 per month (free with annual plans) $3.95 per month (free with annual plans)
Protection Plan $3.95 per month $3.95 per month $3.95 per month
Fall Detection N/A Included $11.95 per month

Original Medicare does not cover any medical alert systems. However, some Medicare Advantage plans and long-term care insurance plans may cover all or a portion of the cost.

“I have had a Response Now Medical Alert pendant for about four years. I use it about once every two to three months to check in and tell them I am OK. Very nice, and helpful. Twice, my electricity went off with storms. My … people were called right away. I told them I was OK. Response is fast. I like this company very much.”

Jean, 1 year ago, Best Company

“I tried three other companies before selecting Response Now because the other companies use AT&T wireless. AT&T does not work in the area where I live and I was looking for a company that works with Verizon and Response Now does. The first Belle device I received did not work and the company promptly sent me a new device which has been working well. I made several test calls and always got prompt answers. I chose to sign up for a year because there is a saving in the monthly charge.”

Anita S., 4 years ago, Best Company

Brand Type of products Monthly Cost Special Features
Medical Guardian Mobile
At home
Starts at $29.95 Waterproof buttons,
Free spouse monitoring with purchase of second pendant,
Wi-Fi and GPS tracking
fall detection add-on
MobileHelp Mobile
At home
$19.95-$41.95 Waterproof buttons
No equipment fees
Free lockbox with most plans
Tracking app
Fall detection add-on
Bay Alarm Medical Mobile
At home
$19.95-$39.95 Waterproof buttons
Lifetime price guarantee
4G LTE Network
Fall detection add-on
What is ResponseNow?

ResponseNow is a medical alert system company that offers an in-home alert system and two mobile devices, all of which have help buttons that provide rapid response in the event of an emergency.

Do I have to sign a contract with ResponseNow?

No. ResponseNow does not require any long-term contracts, and cancellations are relatively hassle free.

How do I contact ResponseNow if I have questions about its systems?

If you cannot find everything you need to know about ResponseNow on the company website, you can call its toll-free number at 1-866-795-4321, or email the company at [email protected].

How much does ResponseNow medical alert system cost?

ResponseNow medical alert systems range in price from $29.95-$49.95 per month.

Does ResponseNow medical alert system have fall detection?

Yes. Fall detection is available as an add-on service on ResponseNow’s In The Home unit and comes standard with the Belle+ mobile device. It is not available with the standard Belle unit.

Pricing is accurate as of March 21, 2022.

Resources:

Gareth Mahon
CEO, The Care Side, a home care and nursing service for the elderly and disabled in Australia, www.thecareside.com.au

Author: Jennifer Walker-Journey