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Updated for May, 2022

Kohler Walk-in Tubs Review

Kohler is known for bringing a strong design sense as well as innovative technology to everything related to baths and bathing.

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Our Verdict

Kohler is known for bringing a strong sense of design as well as innovative technology to everything related to baths and bathing. This is still the case when it comes to bathroom accessibility. Its soaker and hydrotherapy models both deserve attention for their attractive design and high quality, and we’ll walk you through them in this article.

Top Walk-In Solutions by Kohler

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Belay Hydrotherapy Tub

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Walk In Tub Features Video | Kohler Walk-In Bath

Kohler’s Belay hydrotherapy tub offers all the attractive design features of its walk-in tub model, including the wide door, the low entry threshold, the deep, wide contoured seat, the handheld showerhead with variable settings, and fast fill faucets coupled with a fast drain system. What sets it apart from its sister model is its water and bubble jets—10 jets arranged to massage and stimulate the back, the calves, and the front of the leg, driven by an adjustable speed system that forces air or water through adjustable nozzles. In addition, the Belay includes Kohler’s Bask system—a proprietary feature that heats the tub surface where it meets the back, neck, and shoulders—for a complete spa experience. With the same attractive gelcoated fiberglass and chrome aesthetic as the basic walk-in model, the Belay is definitely a tub worth looking into—and even at the standard list price, it’s competitive with other luxury or therapeutic walk-in tubs on the market.

“I was most satisfied with how comfortable it is once you’re in it with the jets on. It also puts out heat and relaxes you.”

George, Manchester, MD (via kohlerwalkinbath.com)

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If you’re in the market for a more conventional walk-in tub, Kohler’s basic model stands out for its thoughtful design. Manufactured from high-quality, durable gelcoated fiberglass, the Kohler Belay Soaker Tub features an extra-wide door and ultra-low step-in threshold for easy access, an extra-wide seat that Kohler claims makes their tub 30% deeper than other baths on the market, and other key details like easy-grip handrails and textured bath surfaces. The tub also features a fast drain feature which can empty the tub in under two minutes, a faucet system that Kohler claims fills the tub with water faster than any comparable tub, and a handheld shower wand with three spray settings. All these features come in an attractive, streamlined tub that’s available in two colors and with polished chrome or brushed nickel fittings. Kohler’s entry-level tub is a little pricier than some of the basic models on the market, but those looking for more features or a stronger design sense may find the extra cost worth it.

“The walk-in tub is AWESOME and so easy to get in and out of. The quality is great!”

Fuss, Combined Locks, WI (via kohlerwalkinbath.com)

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LuxStone Walk-In Shower

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Walk In Tub Features Video | Kohler Walk-In Bath

Not everyone with mobility issues who’s hoping to age in place needs or wants a walk-in tub. Many prefer the convenience of a shower, and many people also have to be conscious of the needs and desires of those they’re living with, who may not want or need a specialized bath. For those in this position, a walk-in shower can be the ideal solution, and Kohler’s offering in this category stands out. First, it features a high-quality acrylic basin, providing durable, scratch-and-stain-resistant reliability. It also features textured surfaces, a grab bar, an easy-to-reach bath product shelf, and an ultra-low 3-inch threshold that makes the shower much more accessible for those with mobility issues or at risk of falling. When combined with the optional secure shower seat, this ease of entry also makes transferring from a wheelchair much more convenient, especially since the optional seat can be adjusted—moved to the perfect place for someone who must sit while showering to get the full benefit of the shower. The shower itself comes in a variety of attractive configurations, with ordinary shower heads available as well as adjustable-height showers for a perfectly aimed stream of water. Finally, for the design-conscious, Kohler includes LuxStone walls in their shower packages, allowing the consumer to select from more than 10 possible combinations of bath surfaces and walls to get the design that suits their bathroom best. A more economical and flexible option, the LuxStone walk-in shower is also attractive and feature-rich, and could be the most economical and aesthetic choice for those in the market.

At a Glance

A checklist of standard walk-in tub features.
Models Belay Hydrotherapy Tub Belay Soaker Tub Lux Stone Walk-in Shower
Our Rating 4.2 4.0 4.4
Price* Contact dealer for price Contact dealer for price Contact dealer for price
Low Entry Threshhold standard standard
Push Button Controls standard standard
Built-In Safety Bars standard standard standard
Textured Bath Surfaces standard standard standard
Wheelchair Accessible
Spa standard
Whirlpool/Hydrotherapy standard
*Price can vary by supplier, and special deals are often available. Contact a supplier or installer for a personalized quote.

Kohler’s accessible bath selections are fairly straightforward, but here’s another look at the features they offer.

Features Belay Hydrotherapy Tub Belay Soaker Model LuxStone Walk-In Shower
Lever faucet controls
Multi-functional Shower Head
3" Threshold
Extra wide and deep seat
Bask heated surfaces
Adjustable strength bubble massage
Water jets
Construction Gelcoated fiberglass Gelcoated fiberglass Acrylic basin


Does Medicare Or Health Insurance Cover Walk-in Tubs?

Medicare and health insurance usually only covers items that deemed “medically required” so it is best to think of a walk-in tub as an out of pocket expense. There are some rare occasions where medicare and health insurances will provide financial assistance. Check with your insurance agent to see what your specific policy covers. Most walk-in tub providers also have a specialist you can contact for more information.

Do Walk-In Tubs Come In Different Sizes?

Kohler walk-in tubs are designed to seamlessly fit in the space where your old bathtub was. The bath can be customized to be from 52 to 60 inches long and 28 to 32 inches wide allowing it to fit almost every space. It will be leveled to fit exactly where your old bathtub was.

What Features Are Offered For My Walk-in Tub?

Kohler offers quality features such as hydrotherapy whirlpool jets, Bask heated surfaces, extra-wide seat, fast drain technology, a multifunction handshower and LuxStone Bath Walls. The extra-wide seat sits at 17 inches high and 27 and a half inches deep allowing you to have shoulder deep water and the ability to lounge and relax in your bath. The Bask heated surfaces will help to keep you warm while you wait for the water to fill the tub meaning no more cold backs with or without water in the tub.

What Kind Of Warranty Is Offered With My Walk-in Tub?

Your warranty for a Kohler walk-in tub is a Lifetime Limited Warranty on all the important parts of your bathtub. This warranty covers the bath door seal, any hydrotherapy systems and the Kohler faucet and handshower. This warranty also includes the installation of these replacement parts every time.

Who Installs My Walk-in Tub? Someone From The Company Or My Plumber?

Kohler sends out specially trained installers to put in your new walk-in tub and they will leave your bathroom and your home clean and ready to use. Kohler instructs their installers to lay down canvas mat and wear booties while in your home to keep from getting dirty. Kohler also handles all the plumbing and electrical work and even takes your old tub away for you. They take their time to test all the features after they’ve installed it to make them work and so you know how to use them. Full installation is done in as little as one day and you won’t pay anymore than you were quoted for.

Regardless of the model, online reviews of Kohler’s walk-in bath and shower lines are scarce, but judging by the reviews on the company’s website, purchasers found Kohler’s products highly satisfactory, with many appreciating the tubs’ functionality and their positive impact on their quality of life. Reviewers also cite the company’s sales and installation process as being especially effortless, and praise the staff for being courteous and easy to work with.

Customers also mentioned that the tubs’ design and construction made the bathing experience safer or more pleasant for anyone with limited mobility or who is getting older. Many people also mentioned specifically that Kohler tubs and showers allowed them to stay in their homes for longer than they would otherwise.

“It looks wonderful and never gets cold. The handheld shower part has changed so much for me because I was able to take care of myself! Even my friends were so impressed with how it looked when they came over to look at it.”

Helms, Appleton, WI (via kohlerwalkinbath.com)

Most suppliers and manufacturers of walk-in tubs want you to contact them for a personalized price quote, and with good reason: they’re going to want to know some details about your needs, your expectations, and any issues they might face in installation before they give you a final estimate. So if you’re in the market for a walk-in tub, you should take the time to contact suppliers and compare estimates, approaches, and, hopefully, a few references as well before you sign a contract.

What’s more, Kohler gets high marks for its warranties, offering a Lifetime Limited Warranty on all the important parts of the tub, including—crucially—the door seal. Door seal warranties are actually standard in the walk-in tub market, but Kohler stands out even further for offering the same warranty for the tub, the tub hardware, and the complex hydrotherapy systems offered in its higher-end models. In this way, Kohler adds even more value to their tubs, making them worth a look despite their higher price points.

Product Belay Hydrotherapy Tub Belay Soaker Tub LuxStone Walk-In Shower
Price* Contact dealer for price Contact dealer for price Contact dealer for price
Door Seal(s) Lifetime Limited Lifetime Limited
Tub and hydrotherapy systems Lifetime Limited Lifetime Limited
Hardware Lifetime Limited Lifetime Limited Lifetime Limited

“I was most satisfied with the guarantee. Being a single, elderly woman it is nice to know that if something is wrong with this tub, it will be fixed.”

Deborah, Valparaiso, IN (via kohlerwalkinbath.com)

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Overall, Kohler’s tubs and showers stand out for their quality and for the number of features that they offer. But they stand out especially for their accessibility, with a walk-in tub that offers a larger door and seat than most competitors and an impressive walk-in shower offering. Moreover, Kohler’s attention to design and variety of color and finish options allow even those with mobility issues to find a bathing solution that will dovetail with their bathroom decor. While pricing might be a barrier to some consumers, Kohler’s products nevertheless stand out for functionality, accessibility, and design.